{"id":10,"date":"2025-11-05T10:25:09","date_gmt":"2025-11-05T07:25:09","guid":{"rendered":"https:\/\/genaydinlatma.com.tr\/?page_id=10"},"modified":"2025-11-05T11:59:41","modified_gmt":"2025-11-05T08:59:41","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/genaydinlatma.com.tr\/?page_id=10","title":{"rendered":"\u0130ade ve Cayma Hakk\u0131 Politikas\u0131"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>1. Genel Bilgiler<\/strong><\/h3>\n\n\n\n<p>Bu \u0130ade ve Cayma Hakk\u0131 Politikas\u0131, GEN Ayd\u0131nlatma taraf\u0131ndan <a>www.genaydinlatma.com<\/a> adresi \u00fczerinden yap\u0131lan t\u00fcm \u00e7evrimi\u00e7i al\u0131\u015fveri\u015flerde ge\u00e7erlidir. Amac\u0131m\u0131z, siz de\u011ferli m\u00fc\u015fterilerimize g\u00fcvenli, \u015feffaf ve memnuniyet odakl\u0131 bir al\u0131\u015fveri\u015f deneyimi sunmakt\u0131r.<br><strong>2. Cayma Hakk\u0131<\/strong><\/p>\n\n\n\n<p>\u00dcr\u00fcn\u00fcn iadesi, firmam\u0131z\u0131n belirtti\u011fi kargo \u015firketi arac\u0131l\u0131\u011f\u0131yla ger\u00e7ekle\u015ftirilmelidir.<\/p>\n\n\n\n<p>T\u00fcketiciler, mesafeli sat\u0131\u015f s\u00f6zle\u015fmeleri kapsam\u0131nda sat\u0131n ald\u0131klar\u0131 \u00fcr\u00fcnleri, <strong>teslim tarihinden itibaren 14 (on d\u00f6rt) g\u00fcn i\u00e7inde<\/strong> herhangi bir gerek\u00e7e g\u00f6stermeksizin ve cezai \u015fart \u00f6demeksizin iade etme hakk\u0131na sahiptir.<\/p>\n\n\n\n<p>Cayma hakk\u0131n\u0131z\u0131 kullanmak i\u00e7in bu s\u00fcre i\u00e7inde <strong><a>info@genaydinlatma.com<\/a><\/strong> adresine e-posta yoluyla veya \u00fcr\u00fcnle birlikte g\u00f6nderilen iade formu \u00fczerinden yaz\u0131l\u0131 olarak bildirimde bulunabilirsiniz.<br><strong>3. Cayma Hakk\u0131n\u0131n Ge\u00e7erli Olmad\u0131\u011f\u0131 Durumlar<\/strong><\/p>\n\n\n\n<p>A\u015fa\u011f\u0131daki durumlarda cayma hakk\u0131 kullan\u0131lamaz:<\/p>\n\n\n\n<p>Hijyen veya teknik nedenlerle yeniden sat\u0131\u015f\u0131 uygun olmayan \u00fcr\u00fcnler.<\/p>\n\n\n\n<p>T\u00fcketicinin istek ve ihtiya\u00e7lar\u0131 do\u011frultusunda \u00fcretilen veya ki\u015fisel hale getirilen \u00fcr\u00fcnler,<\/p>\n\n\n\n<p>Ambalaj\u0131 a\u00e7\u0131lm\u0131\u015f, montaj\u0131 yap\u0131lm\u0131\u015f veya kullan\u0131lm\u0131\u015f \u00fcr\u00fcnler,<\/p>\n\n\n\n<p>Elektrik ba\u011flant\u0131s\u0131 yap\u0131lm\u0131\u015f, montaj\u0131 tamamlanm\u0131\u015f ya da ikinci kez sat\u0131lamayacak durumda olan ayd\u0131nlatma \u00fcr\u00fcnleri (\u00f6rne\u011fin: LED armat\u00fcr, ampul, panel, sens\u00f6rl\u00fc armat\u00fcr vb.),<br><br><strong>4. \u0130ade \u015eartlar\u0131<\/strong><\/p>\n\n\n\n<p>\u0130ade kargo bedeli, cayma hakk\u0131 kapsam\u0131nda m\u00fc\u015fteri taraf\u0131ndan kar\u015f\u0131lan\u0131r. Ancak yanl\u0131\u015f veya hasarl\u0131 \u00fcr\u00fcn g\u00f6nderimi durumunda kargo \u00fccreti GEN Ayd\u0131nlatma taraf\u0131ndan kar\u015f\u0131lan\u0131r.<\/p>\n\n\n\n<p>\u00dcr\u00fcn, <strong>orijinal ambalaj\u0131nda<\/strong>, eksiksiz, hasars\u0131z ve yeniden sat\u0131labilir durumda olmal\u0131d\u0131r.<\/p>\n\n\n\n<p>Fatura, garanti belgesi ve varsa t\u00fcm aksesuarlar\u0131yla birlikte g\u00f6nderilmelidir.<\/p>\n\n\n\n<p>\u00dcr\u00fcn firmam\u0131za ula\u015ft\u0131ktan sonra yap\u0131lacak inceleme sonucunda iade i\u015flemi onaylan\u0131r.<\/p>\n\n\n\n<p>\u0130ade onay\u0131n\u0131n ard\u0131ndan, \u00f6deme <strong>en ge\u00e7 10 i\u015f g\u00fcn\u00fc i\u00e7erisinde<\/strong>, al\u0131\u015fveri\u015fte kullan\u0131lan \u00f6deme y\u00f6ntemiyle (kredi kart\u0131, havale vb.) yap\u0131l\u0131r.<br><strong>5. Hasarl\u0131 veya Ar\u0131zal\u0131 \u00dcr\u00fcnler<\/strong><\/p>\n\n\n\n<p>\u00dcretim kaynakl\u0131 bir hata tespit edilmesi halinde, \u00fcr\u00fcn \u00fccretsiz olarak de\u011fi\u015ftirilir veya \u00fccret iadesi yap\u0131l\u0131r.<\/p>\n\n\n\n<p>Teslimat s\u0131ras\u0131nda pakette hasar fark edilmesi durumunda, kargo g\u00f6revlisine <strong>\u201cHasar Tespit Tutana\u011f\u0131\u201d<\/strong> d\u00fczenlettirilmelidir.<\/p>\n\n\n\n<p>\u00dcr\u00fcn teslim al\u0131nd\u0131ktan sonra fark edilen \u00fcretim kaynakl\u0131 ar\u0131zalar i\u00e7in, \u00fcr\u00fcn\u00fcn fatura ve garanti belgesiyle birlikte taraf\u0131m\u0131za g\u00f6nderilmesi gerekmektedir.<br><br>\u00dcretim kaynakl\u0131 bir ar\u0131za tespit edilirse, de\u011fi\u015fim veya \u00fccret iadesi yap\u0131l\u0131r.<br><br><br><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Genel Bilgiler Bu \u0130ade ve Cayma Hakk\u0131 Politikas\u0131, GEN Ayd\u0131nlatma taraf\u0131ndan www.genaydinlatma.com adresi \u00fczerinden yap\u0131lan t\u00fcm \u00e7evrimi\u00e7i al\u0131\u015fveri\u015flerde ge\u00e7erlidir. Amac\u0131m\u0131z, siz de\u011ferli m\u00fc\u015fterilerimize g\u00fcvenli, \u015feffaf ve memnuniyet odakl\u0131 bir al\u0131\u015fveri\u015f deneyimi sunmakt\u0131r.2. Cayma Hakk\u0131 \u00dcr\u00fcn\u00fcn iadesi, firmam\u0131z\u0131n belirtti\u011fi kargo \u015firketi arac\u0131l\u0131\u011f\u0131yla ger\u00e7ekle\u015ftirilmelidir. T\u00fcketiciler, mesafeli sat\u0131\u015f s\u00f6zle\u015fmeleri kapsam\u0131nda sat\u0131n ald\u0131klar\u0131 \u00fcr\u00fcnleri, teslim tarihinden itibaren 14 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/genaydinlatma.com.tr\/index.php?rest_route=\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/genaydinlatma.com.tr\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/genaydinlatma.com.tr\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/genaydinlatma.com.tr\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/genaydinlatma.com.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10"}],"version-history":[{"count":7,"href":"https:\/\/genaydinlatma.com.tr\/index.php?rest_route=\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":5588,"href":"https:\/\/genaydinlatma.com.tr\/index.php?rest_route=\/wp\/v2\/pages\/10\/revisions\/5588"}],"wp:attachment":[{"href":"https:\/\/genaydinlatma.com.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}